Privacy policy

Last updated: 10 July 2026

EzyInsp Pro is built so that your inspection work stays on your device. This policy explains the small amount of data we do handle, why, and your choices. It applies to the EzyInsp Pro iOS app and the api.ezyinsp.com service operated by EzyInsp ("we", "us").

The short version

Your reports, photos and signatures never leave your iPhone. PDFs are generated on the device.
Your account is just an email address (or your Apple ID sign-in).
We count how many reports you create each month — numbers only, never the contents.
No advertising, no trackers, no analytics SDKs, no selling of data.

What we collect

Account: your email address, via Sign in with Apple (which may share a private relay address) or an email verification code. Used to sign you in and keep your subscription and usage attached to your account.
Usage counts: when you create an inspection report, the app reports a count (a report identifier, the month, and a timestamp) so your free-tier allowance (10 new reports per month) follows your account. We never receive the report's contents, address, tenant details, photos or signatures.
Subscription status: if you subscribe, Apple processes the payment and sends us signed confirmation of your subscription state (product, expiry, renewal status). We never see your payment details.
Form updates: the app periodically fetches the current inspection form versions from our server. These requests aren't used to profile you.

What stays on your device

Everything you put into an inspection: property details, tenant names, condition marks, comments, photos, signatures, generated PDFs, saved properties and templates. Sharing a PDF (email, AirDrop, etc.) uses the method you choose and goes only where you send it. If you turn on "Also save photos to my library", copies go to your iPhone Photos app.

How long we keep data

Account and usage counts: for as long as your account exists.
Sign-in sessions expire automatically and can be ended by signing out.

Deleting your account

Settings → Delete account removes your account and usage records from our server and erases the app's local data (reports, photos, properties, templates) from your device. Subscriptions are managed and cancelled through your Apple ID settings.

Sharing

We don't sell or rent personal information. We use a small number of service providers to run the product: our hosting provider (server and database), Apple (sign-in and subscriptions), and an email delivery service (sending your sign-in codes). Each receives only what's needed for that job.

Security

Connections to our server use HTTPS. Sign-in sessions use securely stored tokens (iOS Keychain). Report data on your device is protected by iOS file protection alongside your device passcode.

Children

EzyInsp Pro is a professional tool intended for users 18 and over.

Changes

If we change this policy we'll update this page and the date above. Meaningful changes will be highlighted in the app's release notes.

Contact

Questions or privacy requests: support@ezyinsp.com. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you're not satisfied with our response you can contact the Office of the Australian Information Commissioner (oaic.gov.au).